Refund policy

30-day money-back guarantee

If your Lintbird product doesn't work for you, contact us within 30 days of delivery and we'll give you a full refund to your original payment method.

How to request a refund

• Reach out through our contact page with your order number and a short note about what went wrong.
• We usually don't need you to send the item back. If we do, we'll email you instructions and cover the return shipping.
• Approved refunds are processed within 5 business days. Your bank may take a few extra days to post it.

Damaged, defective, or wrong item

Let us know within 30 days of delivery (a photo helps) and we'll send a replacement or refund you, whichever you prefer.

Lost or late packages

If your order hasn't arrived within 20 business days of shipping, contact us and we'll reship it or refund you.

Cancellations

Need to cancel? Contact us as soon as possible. If your order hasn't shipped yet, we'll cancel it and refund you in full.